FAQs

FAQ

If you have any other questions or need assistance, please don’t hesitate to contact us. We’re here to help!

You can make changes to your booking up to 24 hours before your scheduled pick-up time. To amend your booking, log in to our website “My Booking” section using the details contained in your confirmation email. If you can’t access your booking online, please use the amendment/cancellation form above.

How can I cancel my booking?

What if my flight is delayed or cancelled?

My flight details have changed, do I need to inform you?

Where is the meeting point at the airport?

At most destinations, the driver will be waiting in the airport’s arrivals lounge, holding a sign showing the passenger name. We will confirm the exact meeting point information in the reservation confirmation email.

What is the size of a Medium and Small suitcase?

Will I be sharing the vehicle with other passengers?

Does the airport transfer take us directly to our hotel?

FAQs

FAQ

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